Privacy Policy

1. Who We Are

Smart Digital Solutions is a full-service digital agency providing marketing, web development, and branding services.

Business Address:
Office 2/3 2nd floor 48 West George Street, Glasgow, Scotland, G2 1BP
Email: info@smartdigitalsolutions.co
Phone: +44 2039 852257

We are committed to protecting and respecting your privacy in compliance with the UK GDPR and Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:

  • Name and contact details (email address, phone number)

  • Business information

  • Billing and payment information

  • Website usage data (IP address, browser type, pages visited)

  • Information submitted via contact forms or quote requests

3. How We Use Your Information

We use your data to:

  • Respond to inquiries and provide requested services

  • Process payments and manage contracts

  • Improve our website and user experience

  • Send relevant service updates or marketing communications (only with consent)

  • Comply with legal obligations

4. Cookies

Our website uses cookies to improve user experience and analyze website performance.

Cookies may be used to:

  • Remember user preferences

  • Enable website functionality

  • Analyze traffic through tools such as Google Analytics

You can disable cookies through your browser settings at any time.

5. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

6. Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.

7. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, social media feeds). Embedded content behaves exactly as if the visitor has visited the third-party website directly.

These websites may collect data, use cookies, and monitor your interaction.

8. Data Sharing

We do not sell, rent, or trade your personal data.

We may share your data with:

  • Payment processors

  • Hosting providers

  • IT and technical support providers

  • Legal authorities where required by law

All third parties are required to respect the security of your personal data.

9. Data Retention

We retain personal data only as long as necessary:

  • Client data: Retained for contractual and accounting purposes

  • Contact form submissions: Up to 24 months

  • Comment data: Retained unless deletion is requested

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, contact us at:
📧 info@smartdigitalsolutions.co

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.